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Terms of Service

Last updated: August 25, 2026

These Terms of Service ("Terms") are a binding agreement between you and Crubo, LLC ("Crubo," "we," "us"), an Indiana limited liability company, governing your use of Crubo, our deal-management service for content creators, at crubo.io (the "Service").

Please read Section 15 (Dispute Resolution) carefully. It requires most disputes to be resolved by binding arbitration and waives your right to a jury trial and to participate in a class action.

By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

To use the Service you must be at least 18 years old, be a resident of the United States, and be able to form a binding contract. The Service is not offered to residents of the European Economic Area, the United Kingdom, or Switzerland. By using the Service you represent that you meet these requirements.

2. The Service, and what it is not

Crubo helps you organize brand deals: log and track deals, store and review contracts and correspondence, generate media kits, create invoices, and receive automated summaries and suggestions.

Crubo is an informational and organizational tool. It does not provide legal, financial, tax, or professional advice. Crubo's summaries, extracted terms, flagged issues, suggested language, and rate or pricing information are generated automatically, are for your information only, and may be incomplete or wrong. You are responsible for reviewing anything important yourself and for deciding whether to rely on it. You should consult a qualified attorney or advisor before signing a contract or making a decision based on anything Crubo shows you.

No professional relationship. Using Crubo does not create an attorney-client relationship or any other professional-client relationship between you and Crubo or anyone associated with it. Nothing in the Service is a substitute for advice from your own professional.

3. Your account

You are responsible for your account and for activity under it, and for keeping your login credentials secure. Notify us promptly at hello@crubo.io if you believe your account has been compromised. You are responsible for anything done through your account, including by team members or managers you invite.

4. Acceptable use

You agree not to:

  • use the Service in violation of any law or these Terms;
  • upload or transmit content that infringes anyone's intellectual property, privacy, or other rights;
  • use the email features to send spam or unlawful, deceptive, or unsolicited bulk email, or in violation of anti-spam laws including the CAN-SPAM Act;
  • send email through the Service to people you have no legitimate basis to contact;
  • upload malware or attempt to disrupt, probe, or gain unauthorized access to the Service;
  • misuse another creator's intake address or attempt to access data that is not yours;
  • use the Service to build or train a competing product.

We may suspend or terminate accounts that violate this section (see §14).

5. Content you provide, and the license you grant us

You keep ownership of the content you upload or create in Crubo — your deals, contracts, files, media-kit content, and other materials ("Your Content").

To operate the Service, you grant Crubo a limited, non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify (for formatting and display), publish, and transmit Your Content solely as needed to provide the Service to you — for example, to store your files, render your media kit, generate a PDF, or send an email you direct us to send. This license ends when you delete the content or your account, except for copies in routine backups that cycle out and anything we must retain by law. We do not use Your Content for our own marketing or promotion without your separate permission.

6. Your responsibilities for what you upload and route in

You represent and warrant that:

  • you own or have the necessary rights to all of Your Content, including any images, logos, text, and other materials in your media kits, and that it does not infringe anyone's copyright, trademark, privacy, publicity, or other rights;
  • you have the authority to route into Crubo the emails, contracts, and contact information you bring in, including information about brands and other third parties, and to have Crubo process it as described in the Privacy Policy;
  • you will honor any confidentiality obligations you owe to others in the contracts and correspondence you upload or forward — Crubo cannot know what you are contractually permitted to share, and that responsibility remains yours;
  • the emails you send through the Service are ones you have a legitimate basis to send.

Much of what Crubo holds about other people arrives because you brought it in. See §11 (Indemnification).

7. Media kits and published content

You may publish a media kit, which makes the content you mark public visible to anyone with the link. You are responsible for what you publish, including that you have the rights to all images and materials in it and that publishing them is lawful. Treat anything you publish as public. The rights representations in §6 apply in full to media-kit content.

8. Copyright and DMCA takedown

Crubo respects intellectual property rights and expects you to do the same. If you believe content on the Service infringes your copyright, send a notice with the information required by the Digital Millennium Copyright Act (identification of the work, identification of the infringing material and its location, your contact information, a good-faith statement, a statement under penalty of perjury that you are authorized to act, and your signature) to:

Crubo, LLC — Copyright Agent hello@crubo.io

We will respond to valid notices by removing or disabling access to the material, and we may notify the user who posted it, who may submit a counter-notice. We terminate the accounts of repeat infringers in appropriate circumstances.

9. Email features

Sending. If you connect a Google or Microsoft account, Crubo sends email from your address only at your direction. Your use of these features must comply with the applicable provider's terms, and you agree to any pass-through obligations those providers impose on end users. Crubo requests only permission to send, not to read your mailbox.

Receiving / intake. Your intake address can receive mail from anyone. You are responsible for how you use it and for the content you route through it.

No guarantee of capture or delivery. Crubo does not guarantee that every email will be captured, delivered, threaded, or stored. Mail routing depends on services outside our control and on your own settings, and messages can be missed or delayed. Crubo is not a complete or authoritative record of your communications — replies and messages sent outside Crubo will not appear in it. Do not rely on Crubo as your sole record of any communication.

10. Payments

Crubo helps you generate invoices and reflects payment status, but Crubo is not a payment processor and is not a party to any transaction between you and a brand. Payments are handled by Stripe under Stripe's own terms; funds settle directly to you, and Crubo never receives, holds, or transfers your money. You are responsible for your own Stripe relationship, fees, and tax obligations.

Crubo does not guarantee, collect, or ensure payment, and takes no position on any payment dispute, which is between you and the brand. Because payments can be made by methods Crubo never sees, payment status shown in Crubo may be incomplete, and you are responsible for confirming whether you have actually been paid.

11. Indemnification

You agree to defend, indemnify, and hold harmless Crubo and its owners, personnel, and agents from any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) Your Content, including any claim that it infringes or violates someone's rights; (b) the emails, contracts, or third-party information you route into or send through the Service; (c) your use of the Service; or (d) your breach of these Terms or of any rights of another person.

12. Managers and team members

You may invite team members or managers to help operate your account. They act on your behalf and within your account. Crubo is not a party or agent to any deal, and inviting a manager into your account does not give that manager, or Crubo, any authority to enter into, bind, or agree to anything on your behalf outside the Service. You are responsible for whom you invite and what they do in your account. We log manager access to your account so you can see it.

13. Third-party services and intellectual property in the Service

The Service relies on third parties (hosting, storage, authentication, email delivery, payments, and AI processing). Your use of features involving them may be subject to their terms, and we are not responsible for third-party services. See the Privacy Policy for how these providers handle data.

Crubo, including its software, design, and branding, is owned by Crubo and protected by law. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, reverse-engineer, resell, or create derivative works of the Service.

14. Suspension, termination, and effect

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or others. We will make reasonable efforts to notify you where appropriate.

On termination, your right to use the Service ends, and we delete your data as described in the Privacy Policy. You are responsible for exporting anything you want to keep before deleting your account. Provisions that by their nature should survive termination — including §5's residual backup license, §6, §10, §11, §13, §15, §16, and the disclaimers and limitations — survive.

15. Dispute Resolution — Arbitration and Class-Action Waiver

Please read this section carefully.

15.1 Informal resolution first. Before starting arbitration, you and Crubo agree to try to resolve any dispute informally. Send a written description to hello@crubo.io. If it is not resolved within 45 days, either party may begin arbitration. This step is a required precondition to arbitration.

15.2 Binding arbitration. Except as stated below, any dispute relating to these Terms or the Service will be resolved by final and binding arbitration before a single arbitrator, administered by a recognized arbitration provider under its rules then in effect, seated in or conducted from Indiana, or by remote proceeding. Judgment on the award may be entered in any court with jurisdiction.

15.3 Class-action waiver. You and Crubo agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding.

15.4 Coordinated filings. If many similar arbitration demands are asserted against Crubo by or with the assistance of the same or coordinated counsel, the parties agree the demands may be administered in staged batches, with a small number of representative cases arbitrated first and their outcomes used to help resolve the remainder.

15.5 30-day opt-out. You may opt out of this arbitration agreement by sending written notice to hello@crubo.io within 30 days of first accepting these Terms. If you opt out, disputes proceed in the courts identified in §16.

15.6 Small-claims and equitable relief. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court for intellectual-property or unauthorized-access matters.

15.7 Jury-trial waiver. To the fullest extent permitted by law, you and Crubo waive any right to a jury trial in connection with these Terms.

16. Governing law and venue

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws rules. Any dispute not subject to arbitration, and any action to enforce an arbitration award, will be brought exclusively in the state or federal courts located in Indiana, and you consent to their jurisdiction.

17. Disclaimers and limitation of liability

Disclaimer. The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Service will be accurate, complete, uninterrupted, or error-free. You use the Service, and rely on its outputs, at your own risk.

Limitation of liability. To the fullest extent permitted by law, Crubo will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill, arising from or related to the Service. Crubo's total liability for any claim will not exceed the greater of the amount you paid Crubo in the 12 months before the claim, or $100.

18. Changes to these Terms

We may update these Terms. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Terms with a new date or notifying you within the Service. Changes are effective when posted unless stated otherwise; continuing to use the Service after changes take effect means you accept them.

19. Miscellaneous

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Crubo about the Service.
  • Severability. If any provision is unenforceable, the rest remains in effect.
  • No waiver. Our not enforcing a provision is not a waiver of it.
  • Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.
  • Contact. Crubo, LLC (Indiana), hello@crubo.io.